Create an Internal Help Desk with Office 365 Tenant Authentication
Set up an internal help desk that allows for:
Creating private knowledge bases,
Or a combination of private and public knowledge bases.
Securing sensitive content
Implementing an internal help desk ensures that sensitive company information and resources are accessible only to employees, significantly enhancing data security and privacy.
Custom role-based content authorizations
Enable IT managers to utilize custom role-based content authorization, allowing them to determine who has access to specific FAQ content in the help desk instance.
Domain whitelisting