Create an Internal Help Desk with Office 365 Tenant Authentication

Set up an internal help desk that allows for:

  1. Creating private knowledge bases,

  2. Or a combination of private and public knowledge bases.

Securing sensitive content

Implementing an internal help desk ensures that sensitive company information and resources are accessible only to employees, significantly enhancing data security and privacy.

Custom role-based content authorizations

Enable IT managers to utilize custom role-based content authorization, allowing them to determine who has access to specific FAQ content in the help desk instance.

Learn More

Domain whitelisting

Specify which domains are authorized to authenticate: by setting up a whitelist of trusted domains, you ensure that only users from these approved domains can access your help desk system.

Learn more