AI Service Desk With Ticketing Integration

Enhance your customer support capabilities and streamline incident management with Chime's powerful ticketing integration features. Whether you use SolarWinds, Cherwell, ServiceNow, Invgate, or JIRA, Chime offers seamless integration to help you provide exceptional support. Explore these key usage points and unlock the full potential of these integrations:

Streamlined incident Management: Streamlined incident handling with centralized access for support efficiency.

Enhanced User Experience: Enhanced user experience, simplified incident reporting, and resolution.

JavaScript API Calls: Customizable JavaScript APIs for advanced ticketing system interactions.

Integration with Leading Ticketing Systems: Chime integrates smoothly with Solarwinds, Cherwell, ServiceNow, Invgate. and JIRA.

Enhance Workflow with ServiceNow Configuration

Streamline support with ServiceNow Ticket Listing. Configure, search incidents, and leverage JavaScript API calls for efficient customer support.

Elevate Ticket Management via Cherwell’s Integration

Efficiently fetch and associate Cherwell incidents with chat sessions. Configuration and JavaScript helper methods streamline support workflows.

Leveraging Solarwinds for Streamlined Ticket Management

Seamless access and management of Solarwinds tickets in chat sessions. Three key pipeline actions enhance incident tracking and resolution.

JIRA Collaboration Made Simple

Effortlessly fetch and link JIRA incidents to chat sessions. Customize workflows, access ticket data, and streamline customer support with JavaScript API calls.

Maximize Support Efficiency with Invgate’s Integration Solutions

Maximize support efficiency with Invgate's Integration Solutions. Seamlessly create new tickets mid-chat, incorporating session details and transcripts for streamlined incident reporting and tracking.

Enhance Support with the Ticketing Agent Extension

Enhance agent support with the ticketing agent extension. Enable agents to easily access past and ongoing tickets for incoming users, facilitating informed responses and faster incident resolutions. Maximize efficiency by leveraging valuable background information on prior issues.